Terms of Use

Welcome to Quest Leadership Academy ("Quest," "Quest LA," "QLA," "we," "our," or "us"), an initiative of The Quest Centre, a Limited Liability Company registered in Nigeria (RC: 8344724). We are committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by our students, applicants, faculty, partners, and website visitors.

These Terms of Use ("Terms") published by The Quest Centre govern your access to and use of the website www.questleadershipacademy.com, our digital learning platform, and all associated programmes including the Quest Leaders Executive MBA (QLEM) and Quest Young Leaders (QYL) programmes.

By accessing our Services, enrolling in a programme, or providing your data, you confirm that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and the Academy Policy Manual.

To ensure clarity across our international partnership, the following definitions apply:

• The Quest Centre ("TQC", "the Centre", "We", "Us", or "Our"): The parent legal entity and registered Limited Liability Company in Nigeria providing the institutional framework for Quest LA.
• Quest Leadership Academy ("Quest", "Quest LA", "QLA"): The professional education institution delivering leadership development and venture-acceleration programmes.
• Quest Leaders Executive MBA (QLEM) Programme: A one-year Professional Higher Education programme anchored on the RISE curriculum, designed for venture-building and social impact.
• Quest Young Leaders (QYL) Programme: A 10-week Foundational Professional Education programme focused on employability, career acceleration, entrepreneurship and leadership for emerging leaders aged 18–35 years.
• "Participants" ("Students"): Any individual formally enrolled in a programme, course, or venture-acceleration track offered by The Quest Centre.
• "Users" ("You" or "Your"): Any individual or entity accessing the Website or Services, including Visitors, Members, Learners, Instructors, or Guests.
• "The Website" (the "Platform"): The digital ecosystem and web presence accessible via www.questleadershipacademy.com and any associated subdomains or mobile applications.
• "Academy Content": All intellectual property published by the Centre, including but not limited to text, curriculum modules, case studies, videos, audio recordings, software, graphics, and "Anytime Jam Session" recordings.
• Partners: Institutional collaborators including but not limited to Majamba SARL, Roxbourg Institute of Social Entrepreneurship, and any other third-party organizations that provide services in collaboration with the Centre.
• Roxbourg Vision 2 Finance Method: All QLEM Programme candidates are expected to follow the Roxbourg "Vision 2 Finance" Method–a proprietary Roxbourg 9-step framework adopted in accelerating sustainable ventures which shapes the Roxbourg experience.
• Roxbourg Accreditation Board (RAB): The Roxbourg final decision-making body that evaluates venture pitches for QLEM Programme graduation/degree issuance and accreditation of the QLEM programme.
• Jam Sessions / Anytime Jam Sessions: The mandatory weekly interactive seminars and working groups that constitute the core of the learning experience.
• Services: The collective educational programs, mentoring, networking events, digital tools, and venture-support frameworks provided by The Quest Centre and its Partners.
• The Contract: The legally binding agreement formed between The Quest Centre and the User upon enrollment, registration, or continued use of the Platform.
• Venture Intellectual Property: The specific business ideas and proprietary materials developed by a Participant during their enrolment, which remain the property of the Participant subject to the confidentiality agreements of the Centre.
• Proprietary Marks: The logos, trademarks, and service marks of The Quest Centre and its Partners, which may not be used without prior written authorization.
• I-QUEST Standards: The code of conduct (Integrity, Quality, Excellence, Strategy, and Transformation) governing all interactions within the Quest community.
• Effective Date: The date upon which the latest version of these Terms was published on the Website and became binding for all Users.

Quest Leadership Academy reserves the right to refuse access, suspend participation, or terminate enrolment if eligibility requirements are not met.

You may use the Services if you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and meet the minimum educational requirements (SSCE for QYL; First Degree or equivalent for QLEM Programme). Participants must commit to the 80% attendance mandate across all sessions. The Quest Centre reserves the right to refuse access or terminate enrolment if eligibility requirements are not met.

Quest LA offers professional, practice-oriented education. The Executive MBA issued by our partner, RISE, is a Professional Degree and NOT an academic one. For our QLEM programme pending accreditation, participants acknowledge that outcomes are determined solely by the accrediting institution (RISE) subject to Roxbourg Accreditation Board (RAB) evaluation.

Participants may be required to create an account to access programme materials, seminars, and digital platforms. The Quest Centre is not liable for losses arising from failure to safeguard account information.

You agree to:

• Maintain the confidentiality of your login credentials
• Accept responsibility for all activities conducted through your account
• Notify Quest Leadership Academy immediately of unauthorized access

Participants are bound by the I-QUEST Standards and Compass Principles as outlined in the Policy Manual. We maintain Zero Tolerance for threats, plagiarism, data manipulation, or unprofessional conduct. Such actions result in Institutional Separation (Immediate Dismissal) without a refund. All sessions require a "Cameras On" policy and professional attire.

Programme fees are payable in accordance with the agreed schedule. All fees are final and non-refundable once admission is accepted or digital access is granted. Scholarships are need-based and discretionary; they may be revoked for violations of the Code of Conduct.

You retain 100% ownership of your Venture Intellectual Property. However, The Quest Centre retains exclusive ownership of all Academy Property, including proprietary tools, seminar recordings, and the "I-QUEST" framework. You may not reproduce, distribute, or use Academy materials for commercial purposes without written consent. You grant Quest LA a royalty-free license to use project summaries or testimonials for internal research and Academy promotion.

Participants are expected to uphold the Academy's core values (I-QUEST: Integrity, Quality, Uniqueness, Excellence, Synergy, Transformation) in dealing with the Quest Community—peers, colleagues, faculty, administrative team, leadership committees, standards advisory board (SAB), advisory board members, industry mentors, and associated partners.

Participants are strictly prohibited from engaging in any behaviour that compromises the integrity, safety, or professional standards of The Quest Centre community, including harassment, ethical violations, misrepresentation, or the unauthorized sharing of confidential materials or as specified in the Quest LA Policy Manual.

Quest Leadership Academy reserves the right to impose sanctions and corrective interventions—including formal warnings, suspension, or immediate dismissal without refund—for any violation of these standards, whether occurring on or off duty on participants whose conduct undermines learning integrity or community standards.

Quest Leadership Academy provides professional education programmes.

However:

• We do not guarantee business success, funding, employment, or venture profitability
• All ventures, projects, and decisions remain the sole responsibility of participants
• Participants assume full responsibility for legal, financial, and operational outcomes

Quest Leadership Academy may collaborate with third-party institutions, platforms, and experts.

We are not responsible for:

• Third-party websites, tools, or content
• Decisions or actions taken by partner institutions
• External accreditation or certification processes

Quest Leadership Academy may suspend or terminate access without notice if:

• Terms are violated
• Fees remain unpaid
• False information is provided
• Conduct is deemed harmful to the Academy or its community
• Breach of Confidentiality or I-QUEST values.

Termination does not entitle participants to refunds unless expressly stated.

Personal information is collected and processed in accordance with our Privacy Policy. Use of our website is governed by the Nigerian Data Protection Act 2023. By using our Services, you consent to:

• Collection of registration and academic data
• Use of anonymized data for quality improvement and reporting
• Reasonable communication related to programmes and events

Because our programmes are international, you consent to your data being processed in Nigeria and Switzerland for the purposes of accreditation and programme delivery.

14.1. GENERAL WARRANTY DISCLAIMER

You expressly agree that your use of The Quest Centre website and all associated digital platforms shall be at your sole risk and liability. To the fullest extent permitted by applicable law, The Quest Centre, its institutional Partners, as well as their respective officers, directors, employees, and agents, disclaim all warranties, express or implied, in connection with the Services and your use thereof. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement of any applicable laws or regulations. Furthermore, The Quest Centre makes no warranties or representations about, and assumes no liability for, the provision of content, curriculum, and digital tools, which are provided to you on an "As Is" and "As Available" basis without any warranty of accuracy or completeness. This disclaimer further extends to any mistakes, inaccuracies of content, or errors in the information provided on the website or any sites linked to it; the timely and proper delivery of services or any interruptions therein; any unauthorized access to or use of our secure servers and/or any and all personal or financial information stored therein; any bugs, viruses, Trojan horses, or the like which may be transmitted to or through our platform by any third party; and any personal injury or property damage of any nature whatsoever resulting from your access to or use of our platform. The Quest Centre does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through our platform or any hyperlink, and in no event shall The Quest Centre or their Partners be a party to or in any way responsible for monitoring any transaction between you and third-party providers.

14.2. LIMITATION OF LIABILITY

To the maximum extent permitted by law, you agree that The Quest Centre, its Partners, and their respective officers, directors, employees, or agents shall not be liable for any loss, expense, or damages of any kind arising out of or resulting from your use of the Centre's services, regardless of whether such damage is direct, indirect, incidental, special, punitive, or consequential. While The Quest Centre provides the framework for venture growth and leadership mastery, it does not guarantee business success, specific funding outcomes, or future employment, and all business decisions, financial commitments, and legal registrations of ventures remain the sole responsibility of the participant. The Quest Centre and their Partners are not liable for any delays, interruptions, failures, poor quality, or technical limitations of any kind in the delivery or performance of services, nor shall they be liable for any loss of profits, data, or business opportunities resulting from your engagement with our programs. You specifically acknowledge that The Quest Centre shall not be liable for any User Content, nor for any conduct of any third party that occurs in violation of the present Terms of Use and/or applicable laws, and you hereby acknowledge that you bear the entire risk of any harm or damage resulting from or in connection with the foregoing. Your use of The Quest Centre services constitutes your binding agreement to this limitation of professional and legal liability.

You agree to defend, indemnify, and hold The Quest Centre, its Partners, and their respective officers, directors, employees, and agents harmless from and against any liability, loss, damages (including punitive damages), claim, settlement payment, costs or debt, interest, award, judgment, diminution in value, fine, fee (including but not limited to attorneys' fees), and penalty, or other charge arising from or relating to your Content, your violation of the present Terms of Use or any other policy of The Quest Centre, your general use of the Website and Services, and your violation of any third-party rights—including without limitation any copyright, property, publicity, or privacy rights—or any claim that your Content caused damage to a third party. This defence and indemnification obligation will survive the termination of the present Terms of Use and your use of The Quest Centre's services.

Users and The Quest Centre are independent contractors, and no agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship is intended or created by the present Terms of Use. If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. The failure of The Quest Centre to act with respect to a breach by Users does not waive the Centre's or their Partners' right to act with respect to subsequent or similar breaches. The Quest Centre shall not be liable for any delay or failure to perform resulting directly or indirectly from any causes beyond its reasonable control.

The Quest Centre reserves the right to take all steps deemed necessary or appropriate to enforce and/or verify compliance with any part of the present Terms of Use, including the right, without liability to you, to disclose any of your data to law enforcement authorities, government officials, and/or a third party, as The Quest Centre believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of the present Terms of Use. The present Terms of Use, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by The Quest Centre without restriction.

Quest Leadership Academy reserves the right to update these Terms at any time.

• Changes take effect upon publication on the website
• Continued use of Services constitutes acceptance of revised Terms

These Terms are governed by and construed in accordance with the substantive laws of Nigeria, excluding its conflict of laws principles. The participant agrees that any dispute, claim, or controversy arising from or relating to this agreement—including its validity, breach, or termination— shall be resolved through the Academy's Grievance Procedure or, failing that, the exclusive jurisdiction of Nigerian courts.